Privacy Policy

1. Information We Collect

Shanmukha Stores respects your privacy and is committed to protecting your personal data. We collect only the information necessary to provide and enhance our services:

• Account Details: Name, email address, phone number, and password hash.
• Delivery Details: Street address, landmarks, city, pincode, and contact numbers.
• Google Profile Data: When signing in with Google OAuth, we receive your public name, verified email, and profile avatar as authorized by you.
• Order Information: Products purchased, order amounts, and payment method choices.

2. How We Use Your Information

Your information is used strictly to:

• Process, fulfill, and deliver your grocery orders to your doorstep.
• Send order updates, tracking alerts, and delivery confirmations via SMS (MSG91) or WhatsApp.
• Secure user authentication and fraud prevention.
• Improve our product catalog and user experience based on customer demand.

3. Payment Information Security

We do not store credit/debit card numbers, CVVs, or net banking credentials on our servers. Online UPI and payment transactions are handled directly through bank-grade UPI QR standards and certified gateways.

4. Data Sharing & Third Parties

We never sell or rent your personal information to advertisers. We share details solely with trusted logistics and infrastructure partners (such as delivery dispatchers and cloud hosting providers) strictly necessary to complete your order.

5. Account Deletion & Queries

You may request the deletion of your account and associated personal data at any time by contacting us at shanmukhastores@yahoo.com.